FAQ

Questions, answered plainly.

Just below the kneecap, dipped edge upwards, so the contoured pad tucks underneath it rather than sitting on top. There's a card in the box with the same picture, in case you want it to hand the first few times.

Yes. One size, and nothing to measure. There is no fixed circumference to get wrong, because you set the tension yourself — wrap it, feed it through the buckle, pull until it feels right. Slim legs and fuller legs the same way, and it still works on the days a knee is a little puffier than usual.

That was the whole reason the buckle is designed the way it is. No small clasps, no hooks to thread and nothing stiff to pinch or press. Sit down, lay the pad in place, take the strap round and pull — one motion, and one-handed if that is what you have. Loosening it is the same in reverse.

It's a flat strap rather than a sleeve, so there is very little of it — 55 grams and low profile, with no bulk around the joint. Under work trousers or jeans, no. Under something very close-fitting you may see a line. Onyx disappears under dark fabric, Sand under lighter.

Either — same strap, same placement on both. If both knees have opinions, most people order a pair.

It weighs 55 grams and the perforated dot band lets air through, so it doesn't build up heat the way a neoprene sleeve does. Set it firm but comfortable, loosen it if you're sitting a while, tighten it again when you get up.

Yes. On skin or over something thin both work — the textured inner face still holds. Over thick jeans it will be less secure, so under is better.

A contoured pad in skin-safe silicone, a perforated polyester knit band with a textured inner face, and matte black ABS buckles. Wipe the pad clean, hand-wash the strap, air dry. Not for the machine or the tumble dryer.

No, and we won't pretend otherwise. Anchr is a support strap that applies steady, targeted pressure just below the kneecap. It is not a medical device, it does not treat or cure anything, and it is not a substitute for seeing someone about your knee. If your knee is swollen, giving way, locking or keeping you awake at night, please speak to your GP or a physiotherapist first. That's the right order to do this in.

Nothing. UK shipping is free on every order with no minimum spend, and you can check out as a guest without setting up an account.

Email support@anchr.uk and we'll sort it out with you. A person reads that inbox.

Still stuck? Contact us — a person reads it, and replies within one working day.